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Date Posted:
May 19, 2017

Closing Date:
Jun 30, 2017

Job Status:
Full-Time Permanent Permanent

Health Occupations

Wage Comments:

Hours per Week:

How to Apply:

Client Services Manager

Closing the Gap Healthcare

Job Description:

Client Service Manager

Owen Sound, ON

 Full-time Position


Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, and fully accredited organization. Our team of healthcare professionals delivers care to thousands of clients each day enabling people to remain in their homes, attend clinics and to close the gap between their healthcare needs and overall well-being,.

The successful Client Service Manager will have:

  • Demonstrated ability to effectively prioritize activities including supporting clients and building team morale
  • Business acumen and experience with program management
  • An energetic and enthusiastic attitude and a willingness to work in a dynamic, fast-paced environment
  • Proven strong communication and interpersonal skills with both internal team members and external business stakeholders;
  • Mandatory current registration in good standing with a regulated health profession college

The role will require

  • Ensuring effective and efficient operation of the branch and delivery of services and establishing a plan to improve the quality of services with the Director
  • Supervising  regulated staff
  • Completing performance reviews and contract renewals, and follow up when indicated.
  • Assisting the Director in collating and reporting data to customers including analysis and action planning when areas for improvement or non-compliance are identified.
  • Participating in branch committees as required e.g. Service Quality, Joint Occupational Health and Safety etc.
  • Knowledge of responsibilities under Occupational Health and Safety Act
  • Other duties as assigned


CTG offers flexible hours, a comprehensive compensation package, and a positive culture that provides discipline specific professional support and education.


Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy. If you require accommodation to submit an application, please email

This position is open to individuals who are eligible to work in Canada, who meet all of the essential requirements stated above.


If you are interested in this position and can demonstrate that you meet the requirements defined in this job description, we invite you to visit our website to apply for this position.

Work Site Location:

Owen Sound

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