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Date Posted:
Oct 14, 2017

Closing Date:
Nov 14, 2017

Job Status:
Part-Time Permanent Permanent

Industry:
Sales & services

Wage:
$ 11.40 per hour

Wage Comments:
The wage increase & benefits depends on performance and tenure,

Hours per Week:
16 to 40hours

How to Apply:
To apply, please email your resume at amicor.jp@outlook.com

955, 9th Ave E, Owen Sound ON N4K6N4
amicorjp.pk@outlook.com
1 519 3715500

FRONT DESK SALES ASSOCIATE

COMFORT INN OWEN SOUND

Job Description:

  • Greeting and Welcoming the guests on arrival at Front Desk.
  • Engage each guest as a unique individual and listen attentively to their requests.
  • Answering the telephone calls in a timely and professional manner.
  • Booking reservations over the phone and in person and ensure all aspects of room reservation procedure are followed.
  • Using Upselling skills to turn any room inquiry into a room sales, or a room upgrade.
  • Performing accurate Check-in and Check-outs of guests.
  • Performing other clerical duties such as  filing, matching reports, transactions in a timely manner and accurately.
  • Ensuring reception area is tidy and presentable at all times.
  • Listening to guest`s complaints or concerns and resolving their issue in timely manner.
  • Reporting any incident, unusual occurance or specific request from any guest to the manager.
  • Communicating with other shifts regarding issues arising from day to day operations
  • Be aware of local attractions and restaurants and make recommendtios to guests.
  • Refer guests to local amenities, venues or events.
  • Uniform and appearance are clean and professional and are in accordance with Hotel`s policy.
  • Comply with Hotel`s Policies, Procedures, Ethics and Code of Conduct.

Work Site Location:

Owen Sound

Minimum Requirements / Work Experience:

Team working, Sales ability, Hospitality, Computer friendly and familiar with day to day computer usage, Adaptability: coping with the diversity of customers and their needs, Self-control: handling complaints, Good relationship skill

Education Required:

OSSD

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