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Date Posted:
Nov 4, 2019

Closing Date:
Nov 20, 2019

Job Status:
Part-Time Permanent

Industry:
Sales & services

Hours per Week:
15-24

How to Apply:
Send resumes to: jamiemacdonald@thebrick.com

The Brick- Customer Service

Local Employer

Job Description:

If you've been looking to join a team that values your energy and talents, offers multiple career paths, and provides you with continuous development opportunities, you’ve found it! Since 1971, The Brick has been led by visionary men and women who have embraced each business opportunity with the drive for success. We want you to join our winning team and experience The Brick Way!


As a Customer Service Associate, you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional. You are team oriented, enjoy working with others, and thrive in a fast-paced environment.

Responsibilities

  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned

 

Job Requirements

  • Strong customer service focus
  • Team oriented
  • Experience in a customer service or sales role (retail environment asset)
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required

 

Why work for the Brick?

  • Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
  • Competitive pay
  • Paid training
  • Career progression program
  • Access to free personal development training through “The Brick University”
  • Employee discounts & Personal "Paid" days off
  • Recognition, incentives, prizes and giveaways!

Work Site Location:

Owen Sound

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