Oct 14, 2020
Oct 28, 2020
Manufacturing & utilities
$ 16.00 per hour
How to Apply: email@example.com
Please send a resume to firstname.lastname@example.org with the position title in the email subject header
519 376 4357
Customer Service Representative
Customer Service Representative - Scheduling Clerk
We are looking for a Customer Service Representative to join a well established plumbing and heating company based in Owen Sound.
Why Should You Apply?
- Great Wage – Starting at $16.00 Per Hour
- Day Shifts Only
- No Weekends
- Fast paced environment
- Great for those who enjoy working with the public
About the Company
Since 1979, Ken Philp ClimateCare has delivered full-service heating, cooling, and indoor air quality solutions for homeowners and commercial business owners.
About The Role
The succesful candidate will be well trained in product and service knowledge that may be critical for offering quick and accurate assistance to customers.
- Maintain excellent interpersonal communication skills on a technical level especially with technicians and the team
- Book service appointments & dispatch service technicians to service calls
- Follow up with customers upon job completion
- Assist with preparation of invoices and assist with accounts receivable
- Maintain and update the customer database with complete and accurate information
- Provide job estimates
- Assist with providing vendors, customers and service techs with documentation
- Must Be Able to Pass Criminal Background Check
You may be a great fit for this position if you have previous experience in Customer Services or client facing roles.
To apply, please send your resume via this posting. Only selected candidates will be contacted for an interview.
Work Site Location:
Minimum Requirements / Work Experience:
The successful candidate will have a minimum of 2 years experience as a CSR and 1 year as a dispatcher, preferably in the plumbing industry or similar. They must hold customer satisfaction at the forefront and create a positive, lasting impression that results in strong customer relationship.
Share this posting:
RETURN TO THE MAIN JOB BOARD