YMCA Immigrant Services

At the YMCA, we believe everyone deserves to feel connected, supported, and proud to call Grey Bruce home.

We offer friendly, free services to support you as you settle and build your life here in Grey and Bruce counties. Our team helps you feel connected, find resources, and understand your new community. We work with local partners to provide support that meets your unique needs.

Who Can Access YMCA Immigrant Services in Grey Bruce?

We Welcome:

Permanent Residents (also called Landed Immigrants) who do not yet have Canadian Citizenship

A person in Canada who has received an Approval in Principle letter for their Permanent Residence application

Convention Refugee and Protected Persons

Temporary Workers or Students who have obtained initial approval for a concurrent application for Permanent Residence

If you do not qualify for our program, we will help you find other services in the community.

Programs and Services for Immigrants and Newcomers

Our settlement workers provide one-on-one support, answer your questions and help you find the resources you need in your community. Together, we create a personal plan to help you, and your family settle with confidence.

We can help you:

  • Fill out forms, applications and other documents
  • Understand local systems such as health care, education, recreation services,  income assistance, taxes and more 
  • Find programs and services within the community
  • Provide referrals to programs and services including; counselling, employment services, language assessments, children and youth services, legal issues and refugee other specialized services
  • Communicate with employers, landlords, social and government services, legal services and more
  • Learn about life and culture in Canada
  • Get help with  licensing and accreditation

Our group information sessions help you learn about important settlement topics and about life in Canada and your community.

Join to learn about important topics like:

  • Banking in Canada
  • Getting ready for school
  • Protecting yourself from fraud and scams
  • Canadian laws and police
  • Finding housing
  • Voting in elections
  • Filing income taxes
  • Adjusting to winter weather
  • Parenting in a new community

Our citizenship classes will help prepare you to become a Canadian citizen. Each week covers a different theme and discussions will encourage participation. You can join any time. Classes are open to families and invidiuals.

Classes are offered twice a week in the afternoon and evening. 

Weekly themes on “Discover Canada”

  • Week 1 – Canada, who are you?
  • Week 2 – Here’s a map, let’s explore!
  • Week 3 – Hop on the train: journey through the past and present
  • Week 4 – Who is in charge of Canada?
  • Week 5 – The wheels of justice
  • Week 6 – Canada: “With great freedom comes great responsibility”

Want to improve your English  for citizenship, work or school?, Our certified teachers help you practice reading, writing, speaking and listening through real-life examples. To participate in these classes, you must complete a Canadian Language Benchmark Assessment.

Book an assessment with Achēv Language Assessment Services, or speak with your Settlement Worker for assistance.

Practice your English Language Skills in an informal setting to support your language development.

Conversation Circles are offered offered across Grey Bruce and are open to families and individuals with no assessment required, join any time. Call 519-371-9222 for more information.

Our team supports  newcomer children and youth to feel welcome and comfortable in their new school and community. 

 We help with:

  • School registration
  • Understanding classes and schedules
  • Finding activities and clubs.
  • Conversation circles to improve English.
  • Cultural awareness activities.

We support newcomers in the workplace, in partnership with YMCA Employment Services, including help understanding workplace documents, on-the-job orientation support, and training in health and safety, communication, and Canadian workplace culture.

We also support employers by assisting with the onboarding and training of newcomers.

Community Connections

Make friends, celebrate your culture and feel part of your new  community through fun activities.

We believe that connecting with others is a powerful way to shine in your new community. That’s why we offer a wide range of fun engaging activities designed to bring people together, create meaningful experiences and build strong support networks.

What you can look forward to: 

  • Joining in local cultural festivals and community celebrations like Multicultural Day, where newcomers, Indigenous peoples, and long-time residents come together to enjoy cultural performances, delicious food, and engaging activities. 
  • Volunteering opportunities that help you give back and grow your skills. 

Immigrant Services Workshops

What Our Clients Have to Say

Dear YMCA officials, I’ve known you for about 3 months. Meeting you makes me very happy. I hope we will start our face-to-face training as soon as possible. Learning English with you is very comfortable and fun. My English speaking skills are improving. Thanks for everything. I wish you success!

Ayse Aysel Bingul

Hey, my name is Khadija, I really liked the online classes. It was so fun and great. It was so helpful with my english and I recommend it for everyone.

Khadija El Ismail

I just wanted to let you know how valuable the settlement program is that you have started at the YMCA. I have been hoping for this type of support for our community for some time now. I cannot believe how much your program has done for one of our families already (and I know that other families have also reached out). Your help is INVALUABLE and I hope this program continues long into the future. The access we have had to resources, support and interpreters has been life/experience changing. I can’t say enough how important this service is and how amazing Melissa has been.

Lori Gallagher

My wife and I are so grateful to be part of this amazing organization. This program made it so much easier for me and my wife to learn and improve our English, as well as it made our communication skills stronger. It is a great program because it is flexible and works with our schedules and the team is awesome and are so kind and helpful. We are happy that this service is now available through YMCA at Owen Sound, Grey Bruce. My wife and I would like to thank all the people that were part of this and helped in every step of this program. A very special thanks to: Melissa L, Ian Heft, and Claudia C, for their hard work and support all a long.

Khaled AlAli

I want to thank you for helping me and Nesrin with our English. And thank you for putting my daughter in daycare. Also, thank you for giving us the winter clothing for our children. I am happy to be in the YMCA program.

Yahya and Nesrin Nassar

A Refugee’s Resettlement Journey to Canada

This video provides refugees resettling to Canada with an overview of what to expect, including services and support that will be provided to help them get settled in Canada.

Canada's Immigration System: An Overview

To help Canadians understand how our immigration system works, Citizenship and Immigration Canada developed this short animated video.

Settelment & Languages