Job Description
Training Project Coordinator
EMC is presently seeking a Training Project Coordinator to work directly with and report to the Training Manager to aide in the training department of Excellence in Manufacturing Consortium.
About Excellence in Manufacturing Consortium (EMC)
EMC has grown to become Canada’s largest manufacturing consortium and, with over one thousand industry events annually, is one of the most active manufacturing organizations in North America. For more than a quarter-century, EMC has been responsible for contributing significant knowledge, expertise and resources towards the success of over 18,000 consortium and online member manufacturers, representing every province across Canada. EMC’s total manufacturing audience includes 700,000 manufacturing employees.
Essential Duties and Responsibilities
Implement project plans and timelines to ensure projects and programs remain on schedule and within budget.
Actively promote and track progress on projects and programs to participants and manufacturing employers.
Collaborate with clients to ensure satisfaction and offer additional services.
Manage communications about available training programs, including recertifications and special events.
Leverage customer feedback to continuously improve the customer experience, demonstrating a commitment to excellence and proactive problem-solving.
Identify prospects through personalized emails, cold calls, and social selling. Build and maintain a database of business leads.
Work proactively with internal staff to collaborate, share information and provide updates to senior management.
Provide administrative support and documentation including collecting training registrations via phone or email.
Maintain training records (e.g. trainee lists, schedules, attendance sheets)
Book classrooms and manage online learning management systems to set up programs and learners.
Prepare and disseminate material (e.g. manuals, instructional notes, feedback forms, certificates)
Resolve issues as they arise onsite or during online training programs and act as a point of contact for participants.
Other duties may be assigned.
Education:
Post-secondary education in management, business or other related field; OR, has the commensurate experience and/or equivalent knowledge and abilities. Knowledge and experience in the manufacturing field would be an asset.
Two to five years’ experience in project coordination activities, with demonstrated success in setting and achieving targets and managing tight timelines.
Exceptional organizational skills with ability to multi-task and adapt to changing priorities.
Great customer service skills, detail oriented with exceptional communication skills (written and oral).
Excellent knowledge of Microsoft Office tools.
Legally able to work in Canada
Commitment to Diversity, Equality, and Inclusion
At EMC we believe in the power of diversity to continually drive innovation, foster creativity and enhance decision making. We are actively committed to building and nurturing a diverse, inclusive and equitable workplace where all employees feel valued, respected, heard and empowered to bring their best selves to work.
If you require accommodation at any stage of the selection process, please state the nature of the accommodation in your cover letter.
To Apply
If you are interested in this opportunity, we invite you to submit a cover letter and resume outlining your experience and skills, and why you believe you are the best person for this role.
Please send to Lynn Morris, lmorris@emccanada.org
