The YMCA of Owen Sound Grey Bruce welcomes your participation to support the vibrant and interactive spirit of the YMCA’s online community. Your comments, posts, messages and creative content are welcome on our online channels provided they encourage a respectful dialogue and comply with these Terms of Use and the YMCA’s mission, values and policies.

Privacy

Your privacy is important to us! If you provide any personally identifiable information (PII) to us through this Website, we will handle it according to what we say in our Privacy Statement.

Content Posted by the Public

You are responsible for the content you post to an online channel. The YMCA reserves the right to delete, remove, or not accept any content you submit that the YMCA believes, in its sole and unfettered discretion, is objectionable or that:

may be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, hateful or discriminatory;
impersonates any person or entity, or falsely states or otherwise misrepresents your affiliation with a person or organization;
may infringe another person’s intellectual property rights, including copyright;
is personal information published without the consent of the person to whom the information relates;
is unrelated to the content of the relevant channel;
links to material that is not directly related to the discussion on the relevant channel;
is commercial promotion or spam;
violates any law or material not in keeping with the safe and welcoming environment of the YMCA
While the YMCA will attempt to remove or edit any such objectionable content, it may not be possible to review all content immediately. Therefore, you acknowledge that all content submitted to an online channel expresses the views and opinions of the person submitting it and the YMCA bears no liability for the content.

The content you submit to an online channel remains your property, but by submitting it, you give the YMCA an ongoing license to use, reproduce, publish, display, distribute, transmit, modify, adapt and create derivative works of such content without payment of any compensation to you. You also waive any moral rights you may have in any content you submit. This license continues even if you stop using the relevant online channel. You also agree that you will respect the intellectual property rights of others when using online channels and for all content you submit to a channel.

Content posted by the YMCA

All content contributed by the YMCA to its online and social media channels, remains the property of the YMCA. In order to reproduce this content permission is required from the YMCA, except that the content may be reproduced in accordance with the Terms of Use.

Your Choice

You can access our websites and browse our site without disclosing your personal information, unless you choose to provide that information in order to register for YMCA programs or services.

We do collect the personal data you volunteer online, or when you make use of or register for our programs and services, in order to better meet your program, service and information needs. We may also collect personal information in order to satisfy legal, government and regulatory obligations.

We do not sell personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

Cookies

Whenever you use our websites, information may be collected through the use of cookies and other technologies. By using our websites you agree to our use of cookies as described in this Cookie Notice.

In order to provide you with a more personalized and responsive service we do use small text files called “cookies” to remember and store information about how you use our websites. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for our websites. Your web browser then sends these cookies back to our websites on each subsequent visit so that it can recognize you and remember things like your user preferences. Some of the cookies we use are necessary to enable you to move around our websites and use its features, such as accessing secure areas that may contain content for registered members. Cookies also record information about the choices you have made to allow us to tailor the site for you. This information is usually anonymized and is not used for any other purpose. You can find more detailed information about cookies, how they work and how you can modify your computers settings to block or filter cookies at http://www.aboutcookies.org/.

The YMCA also uses Google Analytics to measure and improve the performance of our websites. The analysis allows us to gain insight into the way the YMCA websites are used – what content is most popular, what times of day people visit the site, what types of computers/web browsers visitors are using, etc. Your searches remain confidential and anonymous. For users who prefer to disable Google Analytics tracking, Google provides a browser add-on that automatically prevents any usage information from being sent to Google Analytics. Find more detailed information about Google Analytics.

Social Buttons

We use ‘social buttons’ to enable our users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet, including on YMCA websites, social media platforms or other websites are not bound by our Privacy Policy. Please review the respective terms of use and privacy policies of these sites, and those of any applications you use to access them, to understand exactly how they use your information and to find out how to opt-out, or delete, such information.

Email Communications

We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. Registered subscribers can update their communication preferences at any time by contacting us at 519-376-0484 ext. 0 or you can unsubscribe following the instructions in the individual email communications you receive from us.

Services and links of our Website

Because YMCA wants your website experience to be informational and resourceful, our website also provides a number of links to third party sites. The YMCA assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Confidentiality / Security

YMCA maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.

YMCA staff and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

Electronic forms & communications

If you choose to contact YMCA staff using an email address, social media comment, text message or other electronic communication method, or if you choose to complete an online form provided on our websites, you may be asked to provide your name, email address or other personal information.

The purpose of collecting this information is to allow staff to respond to your enquiry or to evaluate individual web services. Only authorized staff will have access to the information provided and the information will only be used for the purpose it was intended.

If you participate in a YMCA evaluation survey, your information will be kept confidential and your name or personal contact information will never be associated with your responses without your consent.

We will only ask you to provide us with a method of contacting you (email, phone or mailing address) if you wish to be included in future surveys or wish to have us respond to you.

Disclaimers

Use of and browsing YMCA online channels is done at user’s own risk. The YMCA shall not be liable for any damages arising out of your access to, or use of, or browsing online channels or uploading content to an online channel including, without limitation, damage to, your computer equipment or other property as a result of such use or access. Without limiting the foregoing, everything on YMCA online channels is provided to you “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of fitness for a particular purpose or non-infringement”.

Trademark

The official symbols of the YMCA of Owen Sound Grey Bruce may not be reproduced, whether for commercial or non-commercial purposes, without our prior authorization which you must receive in writing from us.

Terms and Conditions Specific to Event Registration

There may be specific terms and conditions posted on the registration pages for an event that are specific to that event. Please check the home page of the event when you register, to see if there are event-specific terms and conditions.

General

These Terms and Conditions shall be governed by and construed in accordance with the laws in force in the province of Ontario and the federal laws of Canada applicable therein, and any dispute arising hereunder shall be resolved exclusively by the courts in the province of Ontario.

The YMCA may update these Terms and Conditions at any time without notice to you. The YMCA may further, in its sole discretion, suspend or terminate access to its website or any of the services provided on its website, change or make improvements to any portion of its website information or services, without notice to you.

Please review these Terms of Use from time to time, as your continued website usage will mean that you accept these changes.

ur privacy and protecting your personal information. This Privacy Policy explains the current information management practices on our websites.

Our Commitment

Thank you for visiting a YMCA website and reviewing our online Privacy Policy in detail. Respecting your privacy and protecting your personal information in an online environment is a priority for us. The YMCA of Owen Sound Grey Bruce follows requirements under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and is governed by the Canadian Anti-Spam Legislation (CASL). We also adhere to applicable service delivery practices required for YMCA programs that receive government funding.

This Privacy Policy explains our current practices regarding what information we may collect, use, and secure when you visit our websites. In addition, some of our events and programs may post further detailed statements related to their specific programs. Those statements supplement this Privacy Policy.

Your Choice

When you visit our websites, we will not collect your personally identifiable information (PII) unless you choose to use and receive online products and services that require it. For transactions involving credit cards, YMCA systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

If you choose not to use the Internet to provide personal information to the YMCA, you can contact us by telephone, mail, email or in person. (Not all options may be available in every situation.)

We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

Cookies

Whenever you use our websites, information may be collected through the use of cookies and other technologies. By using our Websites you agree to our use of cookies as described in this Cookie Notice.

In order to provide you with a more personalized and responsive service we do use small text files called “cookies” to remember and store information about how you use our websites. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for our websites. Your web browser then sends these cookies back to our websites on each subsequent visit so that it can recognize you and remember things like your user preferences. Some of the cookies we use are necessary to enable you to move around our websites and use its features, such as accessing secure areas that may contain content for registered members. Cookies also record information about the choices you have made to allow us to tailor the site for you. This information is usually anonymized and is not used for any other purpose. You can find more detailed information about cookies, how they work and how you can modify your computers settings to block or filter cookies at http://www.aboutcookies.org/.

What happens when you volunteer personal information online?

You may choose to provide us with personal information such as your name, address, phone number, email address and credit card number, if you wish to:

• submit an email, comment, question or request, or subscribe for information online
• request a service, product, or fill out a registration form online
• provide feedback, participate in consultations or surveys online
• conduct e-commerce transactions

When you visit any of our websites, the personal information you provide will be used to respond to your message and/or provide you with the requested service or product. We collect personal data you volunteer online, or when you make use of or register for our programs and services, in order to better meet your program, service and information needs.

We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance YMCA programs and services.

We may also collect personal information in order to satisfy legal, government and regulatory obligations, such as data we secure in order to issue charitable tax receipts.

You may also hear from us about other YMCA programs and services that may interest and benefit you. If you do not wish to hear about other YMCA programs, services or opportunities, please contact us at 519-376-0484 ext.0 and request to be opted out, or if receiving an email communication, opt out by clicking unsubscribe at the bottom of the email.

If you wish to reverse your previous opt-out choice and receive information about other YMCA programs, services and opportunities, please contact our customer service team at 519-376-0484 ext. 0.

Third-party Access to Information

We use third-party services for:

• Analytics tracking
• Email marketing
• Online advertising
• Customer management
• Donations

These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

Limits of our policy

This privacy policy only covers the YMCA of Owen Sound Grey Bruce’s own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Children’s Privacy

The YMCA of Owen Sound Grey Bruce, in keeping with our Mission and Vision, believes in the development of healthy, confident children. For children under 12 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.

Security

The YMCA’s security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. The YMCA uses up-to-date security safeguards to protect its networks and websites from unauthorized sharing of information and damage. The Association’s safeguards include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind the YMCA firewall.

YMCA staff and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

How can I access and correct my personal information?

Individuals also have a right to access their personal information that is held by the YMCA of Owen Sound Grey Bruce. Upon written request, the YMCA shall provide access to an individual’s data, except in limited circumstances outlined in PIPEDA.

If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact a YMCA staff member at 519-376-0484 ext. 0.

If you have an inquiry about YMCA privacy practices, please contact us at:

YMCA of Owen Sound Grey Bruce

700 10th Street East, Owen Sound, ON N4K 0C6

Phone: 519-376-0484
Fax: 519-376-0487
Email: support@osgb.ymca.ca 

If you have a complaint or concern about YMCA’s information handling practices, we encourage you to talk to us.

In most cases, discussing your concern with a Manager for your YMCA program or service, will address your concern.

What steps can I take to protect my online activities?

Users are encouraged to learn about protecting their own computers to ensure that their online activities remain private. One place to start for tips is the Government of Canada’s “Get Cyber Safe” website.

Who can I contact for further information?

If the problem is not resolved to your satisfaction, you can call the YMCA Canada. You will be asked to provide the following information in writing:

• Your name, address or fax number where you prefer to be reached
• Nature of your complaint, relevant details, and what you would like us to do
• Name of the YMCA staff with whom you have already discussed the issue.

The YMCA will investigate and assist with resolving your concern.

Ongoing Relevancy

The YMCA regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.