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Job Description

EMPLOYEE GROUP: Contract (Approximately 14-16 weeks), 35 hours/week
# OF POSITIONS: 2 positions
REPORTS TO: The Well Youth Hub Manager
LOCATION: Owen Sound, Saugeen Shores, Kincardine
SALARY: $20.00 per hour
DATE POSTED: April 11, 2025
CLOSING DATE: April 21, 2025
POSTING TYPE: Internal & External

Please submit your application quoting posting number above to Human Resources at hr@bgcfs.ca before 4:30pm on the closing date.

 
PURPOSE STATEMENT
Reporting to The Well Youth Hub Manager, the Youth Ambassador is a dynamic position designed to foster a welcoming and empowering environment for youth. Youth Ambassadors serve as mentors, guides, and advocates, playing a key role in creating a safe space for youth to connect, access services, and navigate available programming. This role supports youth in a meaningful way while building valuable professional skills.
MAIN DUTIES & RESPONSIBILITIES
Client Services Act as a friendly and welcoming presence for youth entering programming. Provide peer support by initiating conversations and sharing resources. Maintain an up-to-date understanding of available services and programs within the youth space and the broader community.
Team Building Serve as a liaison between the site coordinator and youth volunteer helpers. Participate in team events, including program development and community activities. Collaborate on the creation, development, and implementation of youth programming.
Communication Handle incident reporting with the support of the site supervisor. Act as an outreach advocate to enhance youth engagement in programming. Work with sensitive and private information, ensuring strict confidentiality.
Digital Skills Design social media and marketing materials using tools like Canva. Utilize Microsoft Office to create communications, reports, and training materials. Leverage email and other digital communication tools to maintain effective collaboration with team members and the community.
Leadership Develop and deliver ongoing training tailored to volunteer needs and requests. Build rapport with youth and team members to enhance overall program experiences. Serve as a mentor for youth, embodying the values of The Well Community Collective.

KNOWLEDGE, EDUCATION, EXPERIENCE, SKILLS & ATTRIBUTES

Qualifications

  • Secondary School Graduate Diploma Students enrolled in a post-secondary school, Social Work Program preferred.
  • Strong administration skills including, document management, keyboarding.
  • Satisfactory Police Records Check is required.
  • Valid Driver’s License and access to a reliable motor vehicle with appropriate business class liability insurance is required.

General Skills and Attributes

  • A genuine passion for working with youth and creating inclusive, empowering environments.
  • Ability to set boundaries and identify risks, knowing when and how to guide youth to appropriate service providers.
  • Prior experience in youth engagement, peer mentorship, or similar roles is an asset.
  • Good ability to use MS Office applications (e.g., Word, Excel), Canva, and social media platforms.
  • Strong decision-making skills Solid written, oral communication and interpersonal skills providing constructive, meaningful, and timely interaction with staff and youth.
  • Ability to think analytically with attention to detail in the presence of frequent interruptions.
  • Excellent understanding and commitment to quality service and best practice.
  • Highly detail-oriented.
  • Ability and willingness to work as an integral member of a team, demonstrating cooperation and support of others.
  • Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the supervisor as required.
  • Flexible, adaptable, and responsive to change.
  • Ability to deal with highly sensitive and personal information in a confidential manner.
  • Excellent ability to analyze information, problem-solve and make good decisions.
  • Self-directed with a solid ability to organize, plan, prioritize and multi-task.
  • Excellent written documentation skills that are clear, thorough, concise accurate and timely.
    Demonstrates critical thinking.

EFFORTS & WORKING CONDITIONS

  • Work will be performed at The Well Community Collective Youth Wellness Hub.
  • Intermediate periods of sitting and computer/phone use.
  • The incumbent has the freedom to move about or change position at will, except in crisis situation.
  • Multi-tasks within a fast-paced, high-volume, and demanding environment.
  • Absorbs and interprets information from multiple parties on a regular basis.
  • Required to listen to and reconcile multiple points of view being discussed/presented.
  • Frequent interruptions often dealing with critical issues.
  • Occasional travel within the BGCFS region.
  • May be exposed to potentially hazardous environments including driving conditions, volatile situations.
  • Occasional lifting of heavy objects may be required.

DISCLAIMER

The preceding position description has been designed to indicate the general nature, level and scope of the work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Proof of COVID-19 Vaccination is not a pre-requirement of employment at this time; however, it is recommended. Should Public Health requirements change in the future all employees would be required to provide proof of vaccination.

BGCFS COMMITMENTS
We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at hr@bgcfs.ca . Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner. We are committed to promoting a culture of belonging and inclusion in an environment that is both physically and psychologically healthy and safe.
 

How to Apply

By Email: hr@bgcfs.ca

Company Description

We want to acknowledge that we are on the traditional lands of the Ojibway people who include the people of Chippewa’s of Nawash Unceded First Nation and the people of Saugeen First Nation #29‎.  We thank them for sharing this beautiful land of lakes and trees.   Who are we? Bruce Grey Child & Family Services was established in 2012 through the consolidation of the former Bruce and Grey Children’s Aid Societies.  Together, each organization brought a history of more than a century of protecting children.   We are a team of over 150 child protection workers, child and youth workers, lawyers, support and administrative staff working together and in partnership with the community to help families to keep children safe and well. What do we do? Bruce Grey Child & Family Services works under the mandate of the Ontario Child & Family Services Act and is one of nearly 50 organizations in Ontario responsible for protecting children from abuse, neglect and other forms of maltreatment. We receive phone calls from both community members and professionals (e.g. police officers, doctors, school teachers) who are concerned about the safety and well-being of children and youth in our community.  We assess and investigate these concerns and decide on a course of action. Click here (link needed)  to learn when to call us and what to expect when you do. Where do we work? Our work covers the 8,586 square kilometres of Bruce and Grey Counties, serving a child population of more than 37,000.  We also work with NEYAASHIINIGMIING – Chippawas of Nawash Unceded First Nation and Saugeen First Nation. With offices in Owen Sound, Walkerton and Wiarton, we are here for you Monday to Friday from 8:30 am to 4:30 pm, or by phone 24 hours a day, 7 days a week. Every child deserves a family Parenting is a challenging job and everyone needs help at some point. Many of the parents we work with also face additional challenges arising from poverty, violence, mental health and/or addictions. We are committed to working with parents to provide a safe and nurturing environment for their children. We provide counselling, teaching and support programs as well as referrals to other community services, all designed to keep children safe and well at home. If children need to live elsewhere while their parents work to make their home safe, we always look to family and kin first.  It is always best for children to stay with people they know and who are connected to their family and community.  Click here to learn how family members and kin can help. Sometimes, children may need to come into our temporary care to ensure their safety.  Children and teens who are unable to stay in their own home or have no parent or guardian available are placed in a safe and caring foster home.  We continue to work with their parents and extended family to create a plan for the children to either return home or, if necessary, find another family.  Click here to learn more about becoming a foster parent. We also arrange adoptions for children whose families are unable to care for them on a permanent basis. Click here  to learn more about how you can give a child or a sibling group a new “forever” family. What our logo represents The twisting trunk of the tree design represents the coming together of two communities.  Each branch has a varying number of different sized, coloured, and shaded leaves to represent various types of families. The centre branches curl inward to form a heart demonstrating compassion. The outer umbrella of the tree speaks to security and safety. The colours teal and brown represent earth and farmland.  Purple is the colour representing Child Abuse Prevention Month (October) in Ontario.

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